Rings Earrings Pendants Necklaces Bracelets Bangles Cuff Links Rings Earrings Pendants Necklaces Bracelets Bangles Earring Jackets Scarf Necklaces and Bracelets Diamond Jewelry Tanzanite Jewelry Ruby Jewelry Sapphire Jewelry Emerald Jewelry Aquamarine Jewelry Opal Jewelry Peridot Jewelry Tourmaline Jewelry Tsavorite Jewelry Natural Coral Jewelry Imperial Topaz Jewelry Blue Zircon Jewelry Gift Certificates Join Our Sweepstakes and Newsletter To deliver the finest gem and jewelry product to our customers and to go the extra mile. To keep our customers happy. - Free gift boxes on all orders - 21 Days money back guarantee. We even pay for the shipping back to us! We know you'll love our Jewelry - so give us a try today! Our Products Are all your products genuine? Are your stones treated in any way? Do you charge for ring sizing? What type of warranty to do you offer on your products? Where is your jewelry manufactured? I don't know my ring size, what do I do? What are the quality of the diamonds used in your jewelry? I like one of your pieces but want to change something about it (ie. Larger stone, more/less expensive diamonds, white gold instead of yellow, etc…), is this possible? Can I see additional photos of a piece? Online Security Is shopping on BuyJewelry.com secure? Is it safe to enter my credit card online? Shipping When will I get my order? Do I need to be home or available to receive my package? How much do you charge for shipping? If I return an item will my shipping charges be reimbursed? Billing (Layaway Questions) I would like to switch the credit card that gets charged. What do I do? When will my card be charged? Do you charge interest on layaway purchases? When will my layaway purchase ship? Do you offer a layaway option on all your products? Billing (General Questions) Under what company name will the charge appear on my credit card statement? I want to split the charge for an order between 2 credit cards. What do I do? Return Policy What is your return policy? Where do I ship returns? Why do I need to get an RMA # before I can return something? How will I be refunded? Are shipping charges reimbursed? How long before my refund will be issued? I want to exchange an item for something else on your site. What do I do? I am not satisfied with my purchase but the 30 day return period has expired. Can you help me? Privacy What is your Privacy Policy? What information do you collect? How do you use the data you collect? Our Products 1Q. Are all your products genuine? 1A. Yes everything sold on BuyJewelry.com is 100% genuine. We do NOT sell synthetics or costume jewelry. 2Q. Are your stones treated in any way? 2A. The vast majority of our stones have not been treated in any way. However, certain gemstones have undergone treatments that are widely accepted standards in the industry, see below. Please note that gemstones in our Jyotish Store have not been treated. Sapphire Ruby Emerald Tanzanite 3Q. Do you charge for ring sizing? 3A. No. We carry a large inventory of each piece and sell it in several sizes. If you are unable to find your size please contact us and we may be able to special order it. 4Q. What type of warranty to do you offer on your products? 4A. We offer a 1 year warranty on our pieces against defects in workmanship. 5Q. Where is your jewelry manufactured? 5A. We manufacture our jewelry in our facilities in the US and overseas. 6Q. I don't know my ring size, what do I do? 6A. No problem. Click Here to get .pdf file and follow the instructions. You will need Adobe Acrobat reader to view the file. Click Here to get Acrobat reader. 7Q. What are the quality of the diamonds used in your jewelry? 7A. We use diamonds ranging from good to premium in our jewelry. The quality of diamonds used in a specific piece is noted in the details section of each product page. 8Q. I like one of your pieces but want to change something about it (ie. Larger stone, more/less expensive diamonds, white gold instead of yellow, etc…), is this possible? 8A. Yes, we will do our best to accommodate a customer's request. However the price and delivery may change depending on the change required. To request more info contact us. 9Q. Can I see additional photos of a piece? 9A. Yes, if you would like additional photos of a piece contact us with the name or description of the piece. Online Security 1Q. Is shopping on BuyJewelry.com secure? 1A. Yes we employ the most current security measures to ensure a safe and secure shopping environment for our customers. These include firewalls, SSL certificates, and data encryption. 2Q. Is it safe to enter my credit card online? 2A. Yes, all credit card transaction are protected using a 128 bit SSL certificate. Cryptography experts widely accept that a 128 bit is impossible to crack, as it would require millions of years for the fastest computers to try all possible combinations. Shipping 1Q. When will I get my order? 1A. Most orders received before 12 PM EST will go out the same day. The time it takes for to you receive order depends on the shipping method you choose. See table below. USPS 3-7 business days UPS Ground 3-5 business days UPS 2nd Day Air 2 business days UPS Next Day Air 1 business day You will receive an email once your order ships with a tracking number. 2Q. Do I need to be home or available to receive my package? 2A. Deliveries require an adult signature. 3Q. How much do you charge for shipping? 3A. Shipping is calculated by UPS. We also offer Free Shipping via USPS. 4Q. If I return an item will my shipping charges be reimbursed? 4A. Sorry we cannot reimburse any UPS Shipping Charges. However we are currently offering Free Return Shipping (We will send you a label to affix to your package, so you will not have to pay any shipping to return an item). Billing (Layaway questions) 1Q. I would like to switch the credit card that gets charged. What do I do? 1A. Contact us and we will be happy to take care of this for you. 2Q. Do you charge interest on layaway purchases? 2A. We do not charge interest. 3Q. When will my layaway purchase ship? 3A. Layaway purchases usually ship on the same day if the order is placed before 12 PM EST. 4Q. Do you offer a layaway option on all your products? 4A. No we offer the layaway option on many, but not all of our products. Billing (General questions) 1Q. Under what company name will the charge appear on my credit card statement? 1A. It will appear under "BuyJewelry.com" 2Q. I want to split the charge for an order between 2 credit cards. What do I do? 2A. Please contact us and we will be happy to assist you. Return Policy 1Q. What is your return policy? 1A. If you are not satisfied with your purchase for any reason we will gladly issue you a refund or an exchange at your option within 21 days of your purchase. The product must in new and an unused condition. Before, you return something please contact us to obtain an RMA #. You will need to write the RMA # on the outside of the package before sending it back. Please note, if the RMA # is not written on the outside of the package we won't be able to accept it. (*Update: We will pay the shipping back to us on returns. Why? Because we know you'll love our jewelry! Limited Time Offer) 2Q. Where do I ship returns? 2A. You may send returned items to:      BuyJewelry.com      300 Old Country Road      Suite 361      Mineola, NY 11501 Please remember to obtain an RMA # and write it on the outside of the package. 3Q. Why do I need to get an RMA # before I can return something? 3A. We ask that you get an RMA # so that we can better track returns and ensure that you are properly refunded. We sincerely hope this is not too much of an inconvenience. 4Q. How will I be refunded? 4A. You will be refunded in the original payment method. For example if you used your VISA card to make a purchase we will credit your VISA card the appropriate amount. 5Q. Are shipping charges reimbursed? 5A. Unfortunately we cannot refund any shipping charges. 6Q. How long before my refund will be issued? 6A. We usually issue refunds within 48 hours of receiving a returned item in the mail. 7Q. I want to exchange an item for something else on your site. What do I do? 7A. Simply contact us and we will be happy to assist you. 8Q. I am not satisfied with my purchase but the 30 day return period has expired. Can you help me? 8A. We'll do our best. Contact us and tell us why you're not satisfied. Privacy 1Q. What is your Privacy Policy? 1A. Our complete Privacy Policy can be found here. More concisely it simply states, that we will not share your information with any 3rd parties without your consent. That your private data will remain private. 2Q. What information do you collect? 2A. We collect and store all information pertaining to customer orders such as billing name, billing/shipping addresses, etc… 3Q. How do you use the data you collect? 3A. We use the data we collect to bring you better products and promotions. We do not share any information with 3rd parties without your consent. About Us    Contact Us    FAQ    Privacy Policy    Partner with Us